Salesforce、AIカスタマーサービスプラットフォームAirkit.aiを買収完了
Salesforceは、AIカスタマーサービスプラットフォームであるAirkit.aiの買収に関する契約を締結しました。Airkit.aiはSalesforce Service Cloudの一部となります。買収はSalesforceの2024会計年度下半期に完了する予定です。Airkit.aiの共同設立者兼CTOであるAdam Evans氏がAirkit.aiチームを率います。今回の買収はSalesforceに影響を与えません
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