アリババ・チンワンがPersonal Agent「チンワンゴ」をリリース、事務処理向けエージェントが実際のアプリに導入
アリババの千問がパーソナルAIエージェント「千問Go」を投入。Agent構成で対応範囲を拡大する。初期対応は航空便遅延補償、EC価格保護、車整備の見積・予約、運動場予約、補助金・下取り・配送設置費を含む家電の実質価格算出。事例では、ユーザーはアプリ客服との補償交渉のみ依頼し便情報は未提供。千問Goがクラウドで予約PFにログインし、4航空会社の注文を調査、客服の回答を基に対象注文を特定した。....
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