During the 2025 World Artificial Intelligence Conference (WAIC), JD.com announced the upgrade of its large model brand to JoyAI, showcasing AI solutions covering multiple scenarios such as retail, logistics, industry, and health, along with a team of embodied intelligences, promoting the deep application of AI technology from laboratories to industries.
The upgraded JoyAI large model system supports full-scale models from 3B to 750B, with multi-modal interaction capabilities including language, speech, image, video, and digital humans. Through technologies such as dynamic hierarchical distillation and cross-domain data governance, its reasoning efficiency has increased by an average of 30%, training costs have been reduced by 70%, and performance has reached world-class levels. In the retail sector, the JD Liying "Second to None" platform can generate 3D content in three minutes, and the Jingdianjing AIGC platform enables rapid generation of product images, copy, and videos, serving over one million merchants; the highly commercially viable digital human has realistic appearance and natural movements, with emotional expression and scenario adaptability exceeding 80% of real-life anchors, supporting 24-hour non-stop live streaming, at a cost only one-tenth of that for real hosts, and currently, more than 20,000 brands use it for live-streamed sales.
In the logistics sector, JD Logistics' Super Brain technology can process hundreds of millions of orders in minutes, applied to dozens of business scenarios, with over 1.3 billion calls in total; warehouse drones complete internal inspections, and Feilang drones have added nearly 20 new routes for last-mile delivery, improving efficiency by 90%; AR glasses assist pickers in completing the entire process through augmented reality technology. In industrial scenarios, the Jingqing Huiyan smart devices combine AR and AI technology to achieve end-to-end processes including equipment inspection, problem diagnosis, maintenance recommendations, and spare parts procurement. In the medical field, based on the "Jingyi Qianxun" medical large model, JD Health has built a comprehensive service matrix of "AI doctors + multi-professional service roles + expert doctor agents," with over 500 expert doctors' "digital avatars" and AI doctors like "Dawei" and AI nutritionists providing 7×24-hour online services.
JD also launched the embodied intelligence brand JoyInside, which injects high-emotional interaction capabilities into robots, toys, and other terminal devices by integrating with the JoyAI large model, supporting role customization and multi-scenario applications. The brand has partnered with more than ten leading robot and AI toy brands, with products including delivery robots, robotic dogs, AI trendy toys, and children's companion AI partners. Additionally, JD Cloud officially open-sourced the industry's first 100% enterprise-grade agent JoyAgent, which integrates multi-agent collaboration engines and the advantages of large and small models, supporting efficient collaboration and dynamic task execution, featuring high availability, high performance, and flexible adaptability. It received over 1000 stars on GitHub within three days of release.
JD is also accelerating its AI ecosystem layout through strategic investments, this week leading the investment in top companies in the field of embodied intelligence such as Qianxun Intelligent, Zhujidi Dynamics, and Zhongqing Robots, and participating in the investment in Zhiyuan Robots. Relying on the technical empowerment and scenario implementation of JoyAI, JD is driving AI technology to create value in actual scenarios such as warehouses, factories, malls, and hospitals, guiding the intelligent era towards a warmer and more user-friendly direction.