Alibaba Travel recently launched its one-stop AI business travel solution, aiming to enhance enterprise travel management efficiency and employee travel experience through artificial intelligence technology. The solution includes two core modules: the Employee Business Travel Agent and the Enterprise Management Agent, which are currently in internal testing.
According to the introduction, the Employee Business Travel Agent focuses on serving employees on business trips, providing intelligent travel recommendations, bookings, and in-trip services. This means employees will be able to get more personalized and efficient travel planning, save time on cumbersome bookings, and enjoy convenient services during their trips.
The Enterprise Management Agent, on the other hand, is aimed at enterprise travel management departments, offering intelligent decision-making support. Through analysis of massive data, this module can help enterprises optimize travel policies, control costs, and achieve more efficient management.
As a one-stop digital business travel management platform under Fliggy, Alibaba Travel demonstrates unique advantages in AI applications and digital intelligent management, leveraging its unique ecological resources.
Zhuang Zhuoran, Vice President of Alibaba and CEO of Fliggy, stated that the core of business travel services lies in trust between employees and enterprises. Alibaba Travel aims to convert its capabilities into real value for customers through AI technology, effectively reducing both explicit and implicit costs caused by lack of trust.
Currently, Alibaba Travel has served over 20,000 industry-leading clients and millions of growing enterprises, covering more than 20 million enterprise employees. The launch of the AI solution will further solidify its leading position in the field of digital business travel management.
