Zadarma Launches AI Voice Assistant Supporting 8 Languages for Automated Call Handling, Seamless Handover to Human Agents, Free for Cloud PBX Users
Zadarma launched a new AI voice assistant on January 20, 2026, providing 24/7 multilingual, highly realistic call answering and customer service for enterprises. The assistant can naturally answer incoming calls, understand complex requests, and provide accurate information based on the company's knowledge base. It can also transfer calls to human agents when needed, improving service efficiency and customer satisfaction. It is deeply integrated with Zadarma's cloud PBX and CRM platforms.
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