AI Monitors Employees' Smiles and Tone at Japanese Supermarkets
Japanese retail giant AEON has recently introduced a new technology—the AI Smile Monitoring System, aimed at enhancing employee service quality. Developed by Japanese tech company InstaVR, the system, known as "Mr Smile," evaluates service attitude by analyzing over 450 factors including facial expressions, voice volume, and tone. AEON is rolling out this system across its 240 stores in Japan, with plans to standardize employee smiles through this technology to boost customer satisfaction.The s
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