US Telecom Giant Verizon Uses AI to Prevent Network Outages from Construction

Verizon has introduced AI technology to prevent network disruptions, particularly those caused by accidental cuts to underground fiber optic lines during construction. These incidents result in thousands of problems each year, affecting businesses and remote workers. To address this issue, Verizon has integrated the national 'Call Before You Dig' program to help understand the distribution of underground lines before excavation. However, with over 10 million digging requests each year, manual reviews have become cumbersome. Verizon utilizes AI to analyze historical data and current activities.