Defeat GPT-4o! Phonely Voice AI Breaks 99.2% Accuracy, Layoffs of 350 Customer Service Workers

A key technical hurdle in the AI voice customer service field—delay and unnatural conversation experience—has finally been overcome. The phone AI system with human-like real-time response capabilities was jointly developed by Phonetic AI company Phonely, inference optimization platform Maitai, and chip manufacturer Groq. This advancement propels voice AI into a new era of human simulation. According to disclosures, Phonely’s response speed increased by over 70%, and the AI dialogue accuracy rate rose from 81.5% to