Console receives $6.2 million funding to use AI to free IT teams from repetitive tasks

In today's modern workplace, the importance of IT support cannot be overstated. Whenever employees encounter issues such as locked computers or inaccessible applications, they always hope to contact IT support promptly. However, help desk staff are often busy handling other requests, which may result in employees not receiving timely support. Image source note: The image is generated by AI and provided by Midjourney. Andrei Serban was once the product leader of the application and integration team at Rippling, and he...