Gaming Giant V社 Secretly Developing SteamGPT: Aimed at Enhancing Customer Service and Task Efficiency
V社 was exposed to be developing an internal AI tool called "SteamGPT", which includes core modules SteamGPT and SteamGPTSummary. It is mainly used for platform support and internal management. The tool aims to help the customer service team efficiently handle support tasks, quickly retrieve and summarize player account details, such as registration duration and credit score, to improve collaboration efficiency.