WhatsApp正式迈入AI时代：企业版推出智能客服功能，商业平台连接全面升级
Meta旗下即时通讯应用WhatsApp在最新iOS测试版（24.25.10.84）中引入重要更新，为企业用户带来AI驱动的智能回复功能和商业平台连接新特性，标志着其AI战略的进一步深化。这次更新的核心是面向企业的AI支持系统。企业用户只需通过扫描二维码，即可启用AI客服功能，实现全天候的智能客户服务。这项功能尤其适合非工作时间的客户咨询处理，可以智能回复产品信息、根据客户需求推荐方案，并提供实时的价格和库存信息。在实际应用中，系统设计了灵活的人机交接机制。当企业需要人工接管
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