滴滴在顺风车安全开放日上首次展示安全技术新进展，通过AI智能判责系统主动捕捉并自动处置风险，有效解决反作弊和未乘车收费等行业痛点，显著提升治理成效。
清明假期滴滴出行需求增长近15%，异地打车需求上涨41%，自驾游与AI叫车成亮点。AI叫车使用量节前一周较年初增长37%，从尝鲜走向主力。
滴滴AI助手“小滴”用户激增，00后占比超40%。清明假期打车高峰提前，交通枢纽需求同比涨239%，异地用车需求增近40%。滴滴通过AI技术优化服务，实现从“打到车”到“打对车”的升级。
网约车竞争进入个性化定制时代。滴滴AI助手“小滴”数据显示，用户需求从“打到车”升级为“打到对的车”，追求性价比与舒适度并重，如“空气清新”等个性化服务。行业正从效率竞争转向满足多元需求。
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