近年來，隨着人工智能技術的飛速發展，AI 客服在電商、物流和電信等多個行業得到了廣泛應用。然而，儘管 AI 客服的使用日益普及，人工客服的崗位依然被多地列爲緊缺技能職業。據工人日報報道，記者在調查中發現，許多從事人工客服的人員大多來自農村，崗位的工作壓力和強度普遍較大，人員流動性頻繁。圖源備註:圖片由AI生成，圖片授權服務商Midjourney北京郵電大學的梁孔明教授指出，目前的 AI 客服在處理複雜問題時尚顯不足，難以做到精準識別和回覆。儘管技術在不斷進步，但
["阿里達摩院發佈業內首個遙感 AI 大模型，可識別農田、農作物、建築等。模型已在 AI Earth 地球科學雲平臺開放使用。","遙感 AI 解譯通用分割模型（AIE-SEG）統一了圖像分割任務。","模型可識別近百種遙感地物分類，準確率可提升 25% 至 30%。"]
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