Adobe AI代理再擴軍:新增產品支持與全球上線數據洞察代理
Adobe持續推進其AI代理生態擴展，正式發佈“產品支持代理”，旨在簡化Adobe Experience Platform中的故障排除流程，並優化客戶體驗管理。同時，Adobe宣佈其“數據洞察代理”現已在全球範圍內上線。新發布的“產品支持代理”由Adobe Experience Platform Agent Orchestrator提供技術支持，能夠在AI Assistant的對話界面中，爲用戶提供即時的操作指導和支持案例創建流程。當用戶請求技術幫助時，代理會自動收集日誌、元數據、用戶會話等上下文信息，預填支持案例並交由用戶確認提交，顯著提升故障排查效
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