Sarvam公司在WhatsApp平臺推出Samvaad語音和聊天AI代理，支持企業直接部署AI客服。用戶可在同一對話中無縫切換語音和文字交流，依託Meta商業通話API實現。該服務支持11種印度語言，提供語音、文本及互動小部件功能，確保個性化與情境感知的交互體驗。
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