Parloa融資1.2億美元，市值突破10億美元，欲擴展企業AI客服平臺
近日，客戶體驗領域的創新公司 Parloa GmbH 宣佈成功融資1.2億美元，使其估值達到10億美元。這筆新資金將用於加速公司在北美和歐洲的擴張，增強其人工智能代理管理平臺，並招聘國際人才。自2018年成立以來，Parloa 專注於爲企業提供 AI 驅動的客戶服務解決方案。Parloa 的 AI 代理管理平臺允許企業通過一個低代碼的界面設計、部署和管理各種溝通渠道上的 AI 客服代理，包括語音、聊天和消息。這一平臺的靈活性極高，企業可以利用現有的技術與系統（如 Salesforce、ServiceNow 和 Zendesk 等）集成
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