Capital One 藉助 AI 技術革新汽車銷售模式
在近期的 VB Transform 大會上，Capital One 的 AI 基礎技術負責人 Milind Naphade 分享了他們如何通過構建智能代理平臺來推動汽車業務的發展。Naphade 指出，該公司在15個月前開始設計這些智能代理，目標是使其具有人類代理的特點，能夠與客戶進行有效的溝通與問題解決。圖源備註：圖片由AI生成，圖片授權服務商Midjourney爲了實現這一目標，Capital One 在設計其智能代理時借鑑了自身的運營模式。Naphade 表示，金融服務行業需要有效管理風險，因此他們創建了一種代理來評估其他代理的表現，這種評
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