智能化助力公共服务：代理 AI 如何提升效率与服务质量
在当今数字化浪潮中，代理 AI（Agentic AI）正逐渐成为公共部门提升效率的新利器。它的智能化能力使其能够进行推理、规划、记忆以及自主行动，且无需持续的人为干预。这种技术不仅能够优化服务流程，还能够通过个性化服务来更好地满足公众需求。在最近举行的2025年 GovInsider 创新节上，代理 AI 的应用潜力引发了广泛讨论。与会专家认为，虽然许多组织对代理 AI 的接受度不高，但这项技术的到来是不可逆转的。组织需要以战略性思维来规划如何利用代理 AI 来实现其目标。图源备注：
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