Sarvam公司在WhatsApp平台推出Samvaad语音和聊天AI代理，支持企业直接部署AI客服。用户可在同一对话中无缝切换语音和文字交流，依托Meta商业通话API实现。该服务支持11种印度语言，提供语音、文本及互动小部件功能，确保个性化与情境感知的交互体验。
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