Capital One 借助 AI 技术革新汽车销售模式
在近期的 VB Transform 大会上，Capital One 的 AI 基础技术负责人 Milind Naphade 分享了他们如何通过构建智能代理平台来推动汽车业务的发展。Naphade 指出，该公司在15个月前开始设计这些智能代理，目标是使其具有人类代理的特点，能够与客户进行有效的沟通与问题解决。图源备注：图片由AI生成，图片授权服务商Midjourney为了实现这一目标，Capital One 在设计其智能代理时借鉴了自身的运营模式。Naphade 表示，金融服务行业需要有效管理风险，因此他们创建了一种代理来评估其他代理的表现，这种评
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