Popular GitHub Repositories for Customer Insights

? The open-source alternative to Twilio.

Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp.

Control GenAI interactions with power, precision, and consistency using LLM-native Conversation Design paradigms

基于大模型的智能对话客服工具，支持微信、拼多多、千牛、哔哩哔哩、抖音企业号、抖音、抖店、微博聊天、小红书专业号运营、小红书、知乎等平台接入，可选择 GPT3.5/GPT4.0/ 懒人百宝箱 （后续会支持更多平台），能处理文本、语音和图片，通过插件访问操作系统和互联网等外部资源，支持基于自有知识库定制企业 AI 应用。

开源在线客服系统GO语言开发GO-FLY,免费在线客服系统/GOFLY LIVE CHAT: open source self-hosted private cloud customer support live chat software by golang

UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured checks (covering language, code, embedding use-cases), perform root cause analysis on failure cases and give insights on how to resolve them.

Sharing both practical insights and theoretical knowledge about LLM evaluation that we gathered while managing the Open LLM Leaderboard and designing lighteval!

A collection of reference Jupyter notebooks and demo AI/ML applications for enterprise use cases: marketing, pricing, supply chain, smart manufacturing, and more.

Obsei is a low code AI powered automation tool. It can be used in various business flows like social listening, AI based alerting, brand image analysis, comparative study and more .

A project for processing neural networks and rendering to gain insights on the architecture and parameters of a model through a decluttered representation.

Bayesian marketing toolbox in PyMC. Media Mix (MMM), customer lifetime value (CLV), buy-till-you-die (BTYD) models and more.

Retentioneering: product analytics, data-driven CJM optimization, marketing analytics, web analytics, transaction analytics, graph visualization, process mining, and behavioral segmentation in Python. Predictive analytics over clickstream, AB tests, machine learning, and Markov Chain simulations.

One-stop data intelligence agent, providing insights from all mainstream data formats in a single dialogue box, including documents, databases, business systems, and images.一站式数据智能体，一个对话框提供所有主流格式数据的见解，包括文档、数据库、业务系统和图像。

Implementation of a hierarchical CNN based model to detect Big Five personality traits

One-stop data intelligence agent, providing insights from all mainstream data formats in a single dialogue box, including documents, databases, business systems, and images.一站式数据智能体，一个对话框提供所有主流格式数据的见解，包括文档、数据库、业务系统和图像。

YT Navigator: AI-powered YouTube content explorer that lets you search and chat with channel videos using AI agents. Extract insights from hours of content in seconds with semantic search and precise timestamps.

基于在线民宿 UGC 数据的意见挖掘项目，包含数据挖掘和NLP 相关的处理，负责数据采集、主题抽取、情感分析等任务。目的是克服用户打分和评论不一致，实时对在线民宿的满意度评测，包含在线评论采集和情感可视化分析。搭建了百度地图POI查询入口，可以进行自动化的批量查询 POI 信息的功能；构建了基于在线民宿语料的 LDA 自动主题聚类模型，利用主题中心词能找出对应的主题属性字典；以用户打分作为标注，然后 litNlp 自带的字符级 TextCNN 进行情感分析，将情感分类概率分布作为情感趋势，最后通过 POI 热力图的方式对不同地域的民宿满意度进行展示。软件版本请见链接。

An extensible customer feedback widget for Laravel

Tiledesk Server is the main API component of the Tiledesk platform ? Tiledesk is an open-source alternative to Voiceflow, allowing you to build advanced LLM-powered agents with easy human-in-the-loop (HITL) when necessary.

NVIDIA AI Blueprint for digital human for customer service.