Joule Agents is a generative AI solution introduced by SAP, designed to break down functional silos within enterprises and achieve efficient cross-departmental collaboration through AI technology. Based on the SAP Business AI architecture, combined with SAP Business Data Cloud and SAP Knowledge Graph, it can quickly solve complex multi-step business process issues. Its main advantages include powerful data integration capabilities, deep semantic understanding, and flexible customization capabilities. Joule Agents aims to help companies improve operational efficiency, optimize customer experience, and reduce manual intervention through AI-driven automation processes, thereby achieving greater business agility and competitiveness. The product is currently in the gradual promotion stage, and specific pricing and detailed positioning need to be customized according to business needs.