Vapi is a voice AI agent platform designed for developers, supporting the needs of enterprises ranging from startups to Fortune 500 companies. Its flexible API design and multi-language support make it particularly valuable in phone operations and customer service. The product is positioned to improve business efficiency and features enterprise-grade reliability and security. Vapi is suitable for all types of businesses, especially those in industries that require large-scale handling of phone calls, such as customer service and technical support. Its pricing strategy is a paid model, priced according to usage and functional needs.