AI Empowers Innovation and Upgrading in E-commerce for 'Double 11'

OpenAI Marketing Director Fears Cancer Bravely and Shares Her Experience to Call on Women to Pay Attention to Their Health!

ByteDance's overseas version of CapCut launches AI marketing platform Pippit and registers related trademarks

JD Cloud Announces Five AI Marketing Products Available for Free to Help Merchants Improve Sales Efficiency

Fliggy Unveils AI Achievements: Online Customer Service Efficiency Soars by 54%, Merchant Productivity Doubles

Recently, Fliggy, the online travel service platform, revealed its progress in exploring artificial intelligence (AI). According to Fliggy's latest data, the AI-assisted coding penetration rate in its technology development has reached 70%. Meanwhile, all hotel business development personnel are 100% equipped with AI-powered business intelligence agents, providing strong support for business development. In customer service, Fliggy's AI customer service has handled approximately one-tenth of user-initiated online inquiries, significantly improving customer response efficiency.

DingTalk Launches AI Customer Service Assistant, Auto-Integrating with Company Websites and Official Accounts

On March 17th, DingTalk announced a significant AI capability – the AI Customer Service Assistant. This feature automatically integrates with company websites, official accounts, and other platforms to directly serve consumers and corporate clients. This innovative initiative has been widely welcomed by corporate clients, with over 700 companies, including Cloudminds Technology, Rokid, Redline, Aowei Electronics, and Precise Learning, already using it.

JD Retail Tech Launches JingDianDian AIGC Content Generation Platform: One-Click Generation of Product Images and Marketing Copy

On February 25th, JD Retail's technology team announced the official launch and full opening of its self-developed JingDianDian AIGC content generation platform. This platform aims to provide e-commerce merchants with a highly efficient and cost-effective content generation solution using AI technology. Currently, the platform covers over 20 core scenarios, with daily AI capability calls exceeding 10 million times. It assists over 350,000 JD merchants in generating high-quality product images, marketing copy, and soon-to-be-launched main video, significantly improving content production efficiency and reducing production costs.

Lyft Partners with Anthropic to Launch AI Customer Service Assistant, Significantly Enhancing Service Efficiency

AI Customer Service Not Effective? Many Regions Identify Human Customer Service as Urgently Needed Talent

Brazilian Startup Carecode Successfully Raises $4.3 Million to Advance AI Customer Service in Healthcare

Recently, Brazilian startup Carecode announced the successful completion of a $4.3 million pre-seed funding round. This funding will be used to develop its AI-based customer service system. The project aims to enhance customer experience in the healthcare industry, helping hospitals and medical institutions communicate more efficiently with patients. With the rapid advancement of AI technology, Carecode's innovative services are expected to play a significant role in the healthcare sector. Image source note: The image is AI-generated and licensed by Midjourney.

WhatsApp Officially Enters the AI Era: Launch of Smart Customer Service Features in the Business Version with Comprehensive Upgrades to the Business Platform

Meta's instant messaging application WhatsApp has introduced important updates in its latest iOS beta version (24.25.10.84), bringing AI-driven smart reply features and new capabilities for business platform connections to enterprise users, marking a further deepening of its AI strategy. The core of this update is the AI support system aimed at businesses. Business users can enable the AI customer service feature by simply scanning a QR code, providing intelligent customer service around the clock. This feature is particularly suitable for handling customer inquiries outside of working hours, allowing for smart replies.