Popular GitHub Repositories for Customer Engagement

? The open-source alternative to Twilio.

Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp.

基于大模型的智能对话客服工具，支持微信、拼多多、千牛、哔哩哔哩、抖音企业号、抖音、抖店、微博聊天、小红书专业号运营、小红书、知乎等平台接入，可选择 GPT3.5/GPT4.0/ 懒人百宝箱 （后续会支持更多平台），能处理文本、语音和图片，通过插件访问操作系统和互联网等外部资源，支持基于自有知识库定制企业 AI 应用。

Control GenAI interactions with power, precision, and consistency using LLM-native Conversation Design paradigms

A low code Machine Learning personalized ranking service for articles, listings, search results, recommendations that boosts user engagement. A friendly Learn-to-Rank engine

A collection of reference Jupyter notebooks and demo AI/ML applications for enterprise use cases: marketing, pricing, supply chain, smart manufacturing, and more.

Obsei is a low code AI powered automation tool. It can be used in various business flows like social listening, AI based alerting, brand image analysis, comparative study and more .

Bayesian marketing toolbox in PyMC. Media Mix (MMM), customer lifetime value (CLV), buy-till-you-die (BTYD) models and more.

Retentioneering: product analytics, data-driven CJM optimization, marketing analytics, web analytics, transaction analytics, graph visualization, process mining, and behavioral segmentation in Python. Predictive analytics over clickstream, AB tests, machine learning, and Markov Chain simulations.

基于在线民宿 UGC 数据的意见挖掘项目，包含数据挖掘和NLP 相关的处理，负责数据采集、主题抽取、情感分析等任务。目的是克服用户打分和评论不一致，实时对在线民宿的满意度评测，包含在线评论采集和情感可视化分析。搭建了百度地图POI查询入口，可以进行自动化的批量查询 POI 信息的功能；构建了基于在线民宿语料的 LDA 自动主题聚类模型，利用主题中心词能找出对应的主题属性字典；以用户打分作为标注，然后 litNlp 自带的字符级 TextCNN 进行情感分析，将情感分类概率分布作为情感趋势，最后通过 POI 热力图的方式对不同地域的民宿满意度进行展示。软件版本请见链接。

An extensible customer feedback widget for Laravel

Tiledesk Server is the main API component of the Tiledesk platform ? Tiledesk is an open-source alternative to Voiceflow, allowing you to build advanced LLM-powered agents with easy human-in-the-loop (HITL) when necessary.

NVIDIA AI Blueprint for digital human for customer service.

Advising App by Canyon GBS is an AI-powered conversational assistant for staff, student success platform, and recruitment CRM designed specifically for colleges and universities to enhance student engagement and drive institutional success.

Tiledesk is the open source AI agent builder, written in Node.js and Angular. This repository is dedicated to the WebApp dashboard to manage Tiledesk: open-source alternative to Voiceflow, enabling easy creation of advanced LLM-powered Agents with seamless human-in-the-loop (HITL).

Enterprise IM Solution with AI powered live chat, email support, omni-channel customer service & team im，alternative to slack + zendesk/intercom

Install Tiledesk on your server using Helm for Kubernetes orchestration and Docker Compose for running multi-container Docker applications. Tiledesk provides an open-source solution comparable to Voiceflow, empowering you to create sophisticated LLM-enabled chatbots that seamlessly transition interactions to human agents when needed.

Connect to your customer data using any LLM and gain actionable insights. IdentityRAG creates a single comprehensive customer 360 view (golden record) by unifying, consolidating, disambiguating and deduplicating data across multiple sources through identity resolution.

The creative suite for character-driven AI experiences.

Open-source Intelligent Customer Service System. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc.