On September 11, at the 2026 Inclusion · Bund Conference, Alipay announced the progress of its employment services: the service has covered more than 160 million users, with nearly 100 million users subscribed, connecting over 5,000 employment ecosystem institutions, and aggregating more than 18 million job positions. This has made Alipay's employment service the largest flexible employment platform in China.
Within a year, the AI intelligent agent "Xiaoye" for employment services has helped 10 million people find jobs. Alipay stated that in the next two years, it will further deepen collaboration with ecological partners to help another 30 million people find good jobs.
On the same day, "Xiaoye" was upgraded to version 2.0, extending its service from intelligent job matching to the entire process of job searching, interviews, registration, employment, career planning, and training. Meanwhile, the "Xiaoye" AI Open Platform was officially launched, offering six core AI capabilities, accelerating the digital and intelligent collaboration of recruitment and employment services.
(Alipay Announces Progress in Employment Services)
"Xiaoye" 2.0: Find a Job with One Sentence, Service Extended to the Entire Employment Process
Previously, finding a job often required repeatedly searching, filtering, and submitting applications, then waiting for company interviews. The introduction of AI has made this process more efficient, convenient, and reassuring.
Now, users can voice-activate "Xiaoye" on "Abao" to find a job. Saying something like "Find me a supermarket stock clerk job in Hangzhou with a monthly salary around 5000 yuan" or "Find a weekend part-time job with daily payment," "Xiaoye" will intelligently match suitable positions based on personal skills, location, salary, and working hours, supporting one-click application without repeatedly writing resumes or filling in phone numbers.
(Job Seeker Experience of Finding a Job with One Sentence on "Abao")
After submitting the application, job seekers can directly participate in interviews through the AI interview room, without needing to take leave or travel, and can complete registration and onboarding as quickly as within 24 hours. Currently, 150,000 positions on "Xiaoye" support "apply and interview immediately."
After starting work, "Xiaoye" will continue to support subsequent employment, training, and career development. When users want to change careers or get a raise, "Xiaoye" will provide specific guidance on "which positions to apply for, which certificates to take, and which courses to study," and connect to the 120,000 training courses on the platform, helping to reduce the gap between learning and application and skill mismatch.
Xiaoye AI Open Platform Launch: Six Capabilities Help Recruitment and Employment Go Digital and Intelligent
AI is accelerating into recruitment and employment scenarios, but not all companies have the capability to build their own AI systems. For manufacturing, service industries, and small human resources agencies, a set of AI recruitment systems often requires integrating large models, recruitment processes, identity verification, payment settlements, and training, which involves high development costs and long construction cycles.
To further lower the threshold for AI application, Alipay launched the "Xiaoye AI Open Platform," helping the employment service ecosystem accelerate digital and intelligent collaboration. It initially opened six core AI capabilities: AI resume submission, AI interview, AI follow-up, AI verification, AI employment, and AI training, along with 38 digital atomic capabilities. Enterprises can flexibly call and combine these capabilities, completing capability integration and launch in as little as one week.
(Alipay Launches Xiaoye AI Open Platform)
With the platform, companies can achieve intelligent follow-up within 10 minutes after registration, immediate output of evaluation reports after interviews, automatic verification of real-name qualifications before employment, and further connection to signing, settlement, and employment security processes. According to data from Hon Hai Precision Industry (Wuhan), after introducing AI interviews, the time per person for interviews was reduced from 15 minutes to 5 minutes; a large manufacturing enterprise completed over 100,000 employee registration and verification during a concentrated recruitment period, avoiding employment risks.
Data shows that the scale of flexible workers in China has exceeded 200 million. Facing diverse and flexible employment needs, Alipay continues to evolve its employment service methods: in 2023, it launched the employment channel, aggregating job information and employment services; in 2024, it introduced the "Confident Employment Solution," making flexible employment more secure; in 2025, it released the employment AI assistant "Xiaoye" 1.0, improving the accuracy and efficiency of job matching for both employers and job seekers; and now, it fully opens up Xiaoye AI capabilities.
Li Jun, vice president of Ant Group and head of the Alipay business group, stated that Alipay will continue to promote employment inclusivity. In the next two years, through deep AI collaboration with ecological partners, it aims to help another 30 million people find good jobs, using digital and intelligent power to support millions of workers in achieving high-quality employment.
